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Kleros Enterprise

Kleros Enterprise: empresas.kleros.io

Kleros Enterprise: kleros.io/enterprise

Kleros Enterprise is a neutral dispute resolution system for businesses and governments, designed for speed, fairness, and transparency. Companies, institutions, and governments use Kleros dispute resolution technology to resolve disputes within their own platforms or services. The blockchain complexity is abstracted away: neither the organization nor its users need to handle crypto or interact with smart contracts directly.
For the full Kleros Enterprise knowledge base, see the Kleros Enterprise Knowledge Base on Notion.

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Why Enterprises Use Kleros

Cut Costs

Automate dispute workflows and reduce reliance on costly manual processes

Ensure Compliance

An impartial adjudication layer protects reputation and supports regulatory compliance

User Loyalty

Resolving disputes quickly and fairly increases user satisfaction and long-term loyalty

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How Kleros Differs from Traditional Dispute Resolution

Kleros uses blockchain for transparency and automation, with disputes resolved by randomly selected jurors from a decentralized pool who apply clear rules and vote independently. This mechanism enables Kleros to scale to high volumes while keeping costs low. Kleros is suited for disputes that are high in volume and low to medium in value, such as e-commerce claims, freelance work disagreements, insurance claims, or consumer complaints, where traditional courts or arbitration may be too slow or expensive.

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Engagement Models

A four-step process: the parties first attempt mediation; if it fails, the case escalates to Kleros; the arbitration process runs with Kleros jurors; and the outcome is enforced.
  1. Initiate mediation
  2. Escalate to Kleros
  3. Arbitration process
  4. Enforcement
Quick, low-cost arbitration for digital-era contracts, with enforceability under English arbitration law.
An appointed arbitrator oversees the proceedings while a Kleros jury handles the substance of the case.
Kleros is exploring scalable dispute resolution under Argentina’s Defensor del Cliente regime.

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Due Process Guarantees

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Real-World Deployments

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Use Cases for Enterprise

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Web3 and DAO Integration

Kleros works natively with Web3 and DAO ecosystems. Disputes in decentralized communities are resolved without centralized intermediaries, with rulings enforced automatically by smart contracts. Specific use cases include protocol governance disputes, on-chain moderation, oracle disputes, and enforcement of rules in decentralized platforms. See the Ecosystem page for projects building on Kleros.

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Get Started

Enterprise Landing Page

Kleros Enterprise overview and customer complaint resolution offering

Página para Empresas (Español)

Resolución de disputas para empresas, in Spanish

Contact Integration Team

[email protected]

Enterprise Knowledge Base

In-depth Kleros Enterprise documentation on Notion