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How Kleros Compares

A factual reference for teams evaluating Kleros against their existing dispute handling methods.

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Private Sector: Financial Services, Insurance, Airlines

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Public Sector: Municipalities, Courts, Government Agencies

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What Drives the Difference

Speed. Evaluators work under fixed, immutable deadlines. Once a case is submitted and the 24-hour review window closes, the panel decides within 3 days. Total time from submission to resolution is typically under 5 days. Cost. The cost is fixed and charged per case resolved. There are no legal representation fees, no court filing costs, and no administrative overhead from in-person proceedings. During the pilot phase the platform is free. See Getting Started. Impartiality. Evaluators are selected independently and at random from a verified pool. They do not represent Kleros, the organization or the claimant, and their compensation is tied to performing their role correctly. Consistency. All cases are resolved against the same Dispute Policy on a single platform, with no variation between regional offices, individual case managers or local legal interpretations.