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Kleros Enterprise

Kleros Enterprise: empresas.kleros.io

Kleros Enterprise: kleros.io/enterprise

Kleros Enterprise is online dispute resolution for enterprises, governments and financial institutions. Organizations use it to resolve complaints from customers or citizens quickly, at low cost, and through a demonstrably impartial process. When a dispute is submitted, a panel of independent evaluators reviews the evidence from both sides and applies a pre-agreed ruleset, the Dispute Policy, to reach a decision. The process runs entirely online and typically concludes in days. Neither the organization nor its users need to handle crypto or interact with smart contracts.
Kleros is designed for low and medium-value disputes where speed, cost and perceived fairness matter most. It is not a replacement for courts, formal legal systems or legal counsel. It adds a fast, online option that operates before or alongside those channels.

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Key Numbers

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What Kleros Is and Is Not

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Explore Kleros Enterprise

How It Works

The dispute process, the Dispute Policy, who evaluates cases and the due process guarantees

How Kleros Compares

Side-by-side comparison with traditional processes in the private and public sectors

Legal Framework

Legal foundations, country-specific frameworks and court-enforcement precedents

Use Cases

Fintech, insurance, airlines, public sector, arbitration and intellectual property

Case Studies

Lemon Cash, MetLife Mexico, the Judiciary of Mendoza and the Municipality of Junín

Getting Started

The 3-month pilot, ongoing integration and the cost model

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Institutional Recognition

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Web3 and DAO Integration

Kleros also works natively with Web3 and DAO ecosystems. Disputes in decentralized communities are resolved without centralized intermediaries, with rulings enforced automatically by smart contracts: protocol governance disputes, on-chain moderation, oracle disputes and rule enforcement on decentralized platforms. See the Ecosystem page for projects building on Kleros.

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Contact the Kleros Enterprise Team

Getting started requires a short conversation with the Kleros Enterprise team to define the dispute types, applicable rules and evaluator criteria for your organization.